Personalised for LOCAL students.
Local student means; you are an Australian citizen or permanent resident, a New Zealand citizen or a permanent humanitarian visa holder.
Personalised for INTERNATIONAL students.
International student means; you are not an Australian citizen or permanent resident, a New Zealand citizen or a permanent humanitarian visa holder.

Counselling

Melbourne Polytechnic is committed to supporting the wellbeing of our students. You can access our free and confidential counselling service whenever you need. Our counsellors are highly qualified and experienced in supporting people with a variety of issues.

Whether you need to discuss a personal issue or need support with career advice or budgeting, our friendly and compassionate counsellors can help. We all have to work through our problems at various stages in our lives. Talking to someone can help you overcome or better deal with your issue so you can get on with enjoying life and your studies again.

When should I see a counsellor?

Sometimes problems creep up and it’s difficult to know what to do. You may find it difficult to talk to your friends or family about it. In these situations, talking to a counsellor is highly beneficial. If you're beginning to feel stuck, uncertain, worried, or have any other personal issue you want to discuss with an impartial and supportive professional, you can make a free appointment to see our counsellors.

Personal issues

Our counsellors can help with personal issues such as study stress, family and relationship problems, grief and loss, feeling homesick, loneliness, advice about making an important decision and much more.

Careers guidance and job search skills

Counsellors can help with information on what courses are available and provide advice on career pathways. If you’re looking for a job, they can offer CV advice, interview tips and guidance on writing cover letters.

How can I make an appointment?

You can make an appointment by calling the Student Hub on 9269 1314 or through the online request form (Please note that these are request forms, someone from the support teams will attempt to contact you within 2-3 working days.)

Students studying at the Collingwood and Greensborough campuses will need to travel to one of the five campuses with onsite counsellors: Epping, Fairfield, Heidelberg, Prahran or Preston.

Discrimination, harassment and bullying

At Melbourne Polytechnic, we are committed to providing you with a safe and inclusive environment. We take incidents of discrimination, harassment and bullying very seriously. If you have been impacted by these issues, please get in touch and we’ll provide you with support and advice. Alternatively, you can find information and advice here.

Feedback

If you have a particular concern, we have processes to address your feedback and complaints in a responsible and respectful manner. You can find information and advice about providing feedback on our Feedback page.

Lifeline - 13 11 14
24 hours a day, 7 days a week
Free and confidential telephone counselling crisis line and referral service

Kids Helpline - 1800 55 1800
24 hours a day, 7 days a week
Free and confidential telephone counselling crisis line and referral service
For young people aged 12 and 25 years

SuicideLine - 1300 651 251
24 hours a day, 7 days a week
Free and confidential telephone counselling crisis line and referral service

BeyondBlue - 1300 22 46 36
24 hours a day, 7 days a week
Free and confidential telephone counselling crisis line and referral service
Information on depression, anxiety, bipolar disorder, postnatal depression and related substance-misuse disorders

SANE Helpline - 1800 18 72 63
Monday to Friday, 9am-5pm
Helpline for people affected by mental illness