As one of our Authorised Agents, you can use the information on this page to assist your clients.
Onshore international students can apply directly through the International Office or via an authorised agent.
Offshore international students are required to apply through an authorised agent. Please refer to the How to Apply page.
Melbourne Polytechnic considers international students are students who will study in Australia on a student visa.
Please refer to the How to Apply page to submit an International Student Application Form.
If your client has not completed at least six calendar months of their principal course (the highest-level qualification on their CoE), they must obtain a release letter from their current provider before Melbourne Polytechnic can enrol them.
Each education provider must have a documented student transfer policy in accordance with the National Code 2018.
Melbourne Polytechnic can issue a conditional offer letter for your client to include with their release request. Once the release is granted, the condition will be removed.
Applications must include:
For Assessment Level 1 or 2 applicants to VET programs (Certificates, Diplomas, Advanced Diplomas), Melbourne Polytechnic may accept a Melbourne Polytechnic English Language Placement Test as valid English evidence (valid for two years). To arrange a placement test, please contact international-admissions@melbournepolytechnic.edu.au.
Further details about Assessment Levels are available on the Department of Home Affairs website.
A certified copy is a photocopy of an original document that has been verified by an authorised person as a true copy of the original.
As a Melbourne Polytechnic authorised agent, you may sight and certify documents using your agency stamp and the counsellor’s signature.
We also accept certification from a Notary Public, or original documents can be presented directly to the Melbourne Polytechnic International Office.
Melbourne Polytechnic only accepts translations completed by an independent NAATI accredited translator or certified translator.
Translations prepared by education agents or other non-certified parties will not be accepted, in compliance with the ESOS Framework and National Code 2018.
Applicants seeking credit (Recognition of Prior Learning or Credit Transfer) should indicate this on their International Student Application Form and include:
Credit applications are finalised after enrolment and assessed by the course coordinator. If credit reduces the course duration, the CoE will be updated accordingly after acceptance.
Applicants must meet the specific academic, English language, and any additional requirements.
English requirements vary by program. Refer to the Entry Requirements page for minimum scores and acceptable test types.
Applicants must have completed studies equivalent to Australian Year 12.
Mature-age applicants (aged 18 or older, not in full-time study for at least one year) may be considered based on relevant work experience and English proficiency.
When will my client receive their Letter of Offer?
Offer letters are usually issued within 5–10 business days once all required documents are received. Processing may take longer during peak periods or if selection interviews are required.
Please note: The International Office is closed for approximately 10 days during the Christmas–New Year period.
How does my client accept their offer?
Your client will receive either a conditional or unconditional offer.
If conditional, please help your client meet the listed requirements before acceptance.
To accept an unconditional offer, email the signed Acceptance Agreement and indicate the preferred payment method.
My client wishes to change courses after receiving an offer.
A new International Student Application Form must be submitted for a course change request.
How does my client make tuition payments?
Refer to the payment instructions outlined in the Acceptance Agreement issued with the offer letter.
Can my client pay before meeting all conditions?
No. Students must meet all offer conditions before accepting and paying, unless the International Office confirms otherwise.
When will the Confirmation of Enrolment (CoE) be issued?
The CoE will be issued within 2–3 business days after the signed Acceptance Agreement and payment are received. It will be sent to the agent email used in the initial application.
How does my client apply for a student visa?
Once you have the CoE issued, the student can apply for a visa via the Department of Home Affairs (DHA) or the relevant overseas DHA Departmental Office.
Processing times may vary depending on the country, please refer to DHA Student Visa Processing Times.
Is OSHC mandatory?
Yes. The Department of Home Affairs (DHA) requires all international students holding a student visa to maintain OSHC for the entire duration of their visa.
If your client already has an active OSHC policy that covers both their student visa period and course duration, they do not need to purchase a new policy. However, if their current OSHC expires before their visa or course ends, they must extend their coverage accordingly.
Students from Belgium, Sweden, or Norway may be exempt from this requirement under specific government arrangements.
Who arrange OSHC?
Melbourne Polytechnic can organise OSHC through Allianz Care Australia at no additional service cost (only Allianz rates apply). The fee is included in the offer letter.
How does my client access their OSHC e-membership card?
After payment, the International Office will activate the policy. Students can download the Allianz MyHealth app or register on the Allianz Care website to access their e-card. Their policy number is the student ID listed on the offer letter.
Further OSHC information is provided during Orientation Day.
Deferral
Deferral requests depend on available course intakes.
The International Office will review and advise outcomes or alternatives by email.
Contact international@melbournepolytechnic.edu.au for assistance.
Change course (internal course transfer)
Students who wish to transfer to another course within Melbourne Polytechnic must submit a formal request for approval by the International Office. All transfer applications are assessed in accordance with Melbourne Polytechnic’s admissions procedures and course entry requirements.
Application process:
If the transfer is approved, a new offer letter and written agreement will be issued. Once the student accepts the new offer, they will be withdrawn from their current course and provided with a new Confirmation of Enrolment (CoE) for the new course.
Note: A new student visa may be required if the new course is in a different education sector or extends beyond the expiry date of the current visa.
Withdraw
To withdraw after acceptance, students must complete the International Students Withdrawal and Refund Application Form.
Fees may apply for withdrawals or internal transfers.
Refer to Melbourne Polytechnic International Policies and Forms for full details.
Once your client accepts their offer, please ensure they attend the compulsory Orientation Day.
Details are emailed to both agents and students.
During Orientation, students receive:
Visit the Orientation Day page on our website for the latest information.
Accommodation
Melbourne Polytechnic's Student Services team can assist students in finding suitable accommodation including permanent, short-term, or emergency housing at no cost.
We also partner with Campus Melbourne, which offers exclusive rates to our students just a 10-minute walk from the Preston Campus.
Students under 18
Melbourne Polytechnic can only accept students who are at least 18 years old two weeks before their course commencement date.