|Important: Please include credit card details to ensure you can be refunded in the most efficient manner, it is a longer process to receive a cheque|
Full refund of all payments will be made for ANY course cancelled by Melbourne Polytechnic.
Applications for refunds may take up to two weeks to process, however during peak periods the processing time may be extended.
Where possible credit card refunds can fast track the refund process. Where we do not have credit card details provided on the refund form, a cheque will be issued within three weeks of receiving your refund confirmation letter.
Application for refund is a 4-step process:
You will be notified in writing of the outcome of your refund application
For refund applications that fall outside of the standard refund cut-off period please follow links below to determine eligibility for Special Circumstances refund application.