Melbourne Polytechnic is pleased to offer an option to pay tuition fees through a Tuition Payment Plan (TPP) managed by a third party, Debitsuccess Pty Ltd – one of the largest direct debit providers in Australia.
If you are enrolling in an eligible Vocational Education and Training (VET) course at Melbourne Polytechnic and you meet certain eligibility requirements, a TPP may be available to you.
Under a TPP, you authorise Debitsuccess to automatically debit tuition fees from your bank account or credit card on a weekly or fortnightly basis over a set period of time.
A Tuition Payment Plan or TPP is a contract that allows you to pay your tuition by direct debit on either a weekly or fortnightly basis.
A TPP is a legally binding contract. If you enter a TPP you will be bound by the terms and conditions set out in that contract.
It is important to realise that Debitsuccess is managing the contract and any communication should be directly with Debitsuccess, as set out in the contract. However, Melbourne Polytechnic may assist you to lodge the documents necessary to enter a TPP or approve the cancellation of a TPP in the ‘cooling off’ period.
Melbourne Polytechnic has set out some general information below to help you work out if you are eligible for a TPP, and some of the key features of a TPP.
You are able to apply for a Tuition Payment Plan (TPP) if you meet the criteria below:
The exact costs and fees and charges of your TPP will be set out in your contract, including your tuition and instalment amount. Examples of fees and charges that apply under the contract include:
If you enter a TPP and you default on any of your obligations, under the contract additional fees will apply, such as fees or costs related to debt collection, and Debitsuccess may choose to terminate the contract. Please see below for further details.
|How is my TPP calculated?|
|Indicative Example:||Tuition fee $1000.00|
|Billing fee $44.00|
|The total is divided into equal instalments, payable weekly/fortnightly.|
|PLUS one-off Admin fee
(non-refundable and added to first instalment)
Yes. If you enter a TPP, you have a ‘cooling off’ period of five (5) working days to cancel your TPP, at no cost to you. Debitsuccess will not accept a cancellation during the cooling off period without Melbourne Polytechnic’s approval.
If you do want to cancel your TPP in this time, you must let Melbourne Polytechnic know by email that you want to cancel the contract within five working days of signing the TPP by emailing firstname.lastname@example.org
Cancellations during the ‘cooling off’ period will only be accepted if they are received by this email and strictly during this time.
TIP: Under a TPP contract, It is your responsibility to ensure that on the due date clear funds are available in your nominated account to meet the direct debit payment. To avoid possible late payment fees we recommend you arrange the TPP debit from your bank account the day after you are paid or when you expect funds to be deposited to your account.
If you are unable to make payments on time, please contact Debitsuccess directly at least three (3) days prior to direct debit date, by phone: 1800 148 848, or email: email@example.com
Additionally, please contact Debitsuccess, if you:
It is important to understand that your TPP arrangement with Debitsuccess is a legal and binding contact. View Debitsuccess terms and conditions.
Please review Melbourne Polytechnic’s Administration of Student Enrolment Fees and Charges Policy and Administration of Student Enrolment Fees and Charges Guidelines to see if you are eligible for a refund of your fees.
NOTE: The Debitsuccess $10 Administration fee is not refundable for any withdrawal. A Melbourne Polytechnic $50 Administration Fee will also be deducted from all refunds in accordance with the Student Enrolment, Fees and Charges Policy. For further information, contact DebitSuccess on:
phone: 1800 148 848 (Free call: Mon-Fri 8.30am-5pm)