Melbourne Polytechnic offers an option to pay tuition fees through a Tuition Payment Plan (TPP) by a third party, Debitsuccess Pty Ltd
If you are enrolling in an eligible Vocational Education and Training (VET) course at Melbourne Polytechnic and you meet certain eligibility requirements, a TPP may be available to you.
Under a TPP, you authorise Debitsuccess to automatically debit tuition fees from your bank account or credit card on a weekly or fortnightly basis over a set period of time.
If you are enrolling in an eligible Vocational Education and Training (VET) course and you meet certain eligibility requirements, a TPP may be available to you.
Please read on for more general information about a TPP and how Melbourne Polytechnic can assist you if you do choose this option.
All amounts in Australian dollars.
A Tuition Payment Plan or TPP is a contract that allows you to pay your tuition by direct debit on either a weekly or fortnightly basis.
A TPP is a legally binding contract. If you enter a TPP you will be bound by the terms and conditions set out in that contract.
It is important to realise that Debitsuccess is managing the contract and any communication should be directly with Debitsuccess, as set out in the contract. However, Melbourne Polytechnic may assist you with the establishment of a TPP.
Melbourne Polytechnic has set out some general information below to help you work out if you are eligible for a TPP, and some of the key features of a TPP.
You must satisfy the criteria below:
Where the Melbourne Polytechnic course tuition fee is higher than the VET Student Loan cap, you can apply for a TPP to cover the difference ONLY.
The exact costs and fees and charges of your TPP will be set out in your contract, including your tuition and installment amount.
Examples of fees and charges that apply under the contract include:
|How is my TPP calculated?|
|Indicative Example:||Tuition fee $1000.00|
|Billing fee* $44.00|
|The total is divided into equal instalments, payable weekly/fortnightly.|
|PLUS one-off establishment fee
(non-refundable and added to first instalment)
If you enter a TPP and you default on any of your obligations, under the contract additional fees will apply, such as fees or costs related to debt collection, and Debitsuccess may choose to terminate the contract. Please see below for further details.
Yes. If you enter a TPP, you have a ‘cooling off’ period of five (5) business days to cancel your TPP, at no cost to you. If you choose to cool off from your contract, Tuition fees will be payable upfront to Melbourne Polytechnic.
If you want to cancel your TPP contract in this time, you must notify Melbourne Polytechnic by email within five (5) business days of signing the TPP.
Cancellations during the ‘cooling-off' period will only be accepted if they are sent to the above email address and strictly during the five (5) business days.
Debitsuccess will not accept a cancellation during the cooling-off period without Melbourne Polytechnic’s approval.
If you are unable to make payments on or before the due date, please contact Debitsuccess directly, on 1800 148 848, or send an email to customerservice@Debitsuccess.com, at least three (3) working days prior to due debit date.
Additionally, please contact Debitsuccess, if you:
It is important to understand that your TPP arrangement with Debitsuccess is a legal and binding contract.
Note: Being referred to debt collection has the potential to affect your future credit rating.
Please review Melbourne Polytechnic’s Administration of Student Enrolment Fees and Charges Policy to see if you are eligible for a refund of your fees.
If you withdraw WITHIN the refund period stipulated in the above policy, your fees may be adjusted and a refund or a reduction may be applied to your TPP
You will remain liable for your TPP if you withdraw AFTER the refund period has passed
NOTE: The Debitsuccess $12.00 Establishment Fee is not refundable for any withdrawal. A Melbourne Polytechnic $50.00 Administration Fee will also be deducted from all refunds in accordance with the Student Enrolment, Fees and Charges Policy.
TIP: Under a TPP contract, It is your responsibility to ensure that on the due date clear funds are available in your nominated account to meet the direct debit payment. To avoid possible late payment fees it is recommended you arrange to debit from your bank account the day AFTER you get paid or when you expect money will be in your account.
For more Information
p: 1800 148 848 (Free call Mon–Fri 8.30am–5pm)