This is for Special Circumstances refunds for Certificate I, Certificate II, Certificate III and Certificate IV students.
For non-special circumstances refunds, see Applying for Refunds.
For Special Circumstances refunds for Diploma, Advanced Diploma, Bachelor, Associate Degree, Graduate Certificate, Graduate Diploma and Master qualifications, see Application for Re-Credit of FEE HELP under Special Circumstances.
You may only apply for a Special Circumstances Refund if you withdraw from your unit of study after 28 days of the confirmed course commencement. You cannot apply for a refund for a unit of study that you have completed.
An application for refund is considered on the basis of special circumstances that:
To apply for Special Circumstances you must provide a completed Special Circumstances for Refunds (Certificate I-IV) Application Form with the following attachments:
Circumstances could be considered beyond your control if a situation occurs that a reasonable person would consider is not due to your action or inaction, either direct or indirect, and for which you are not responsible.
Circumstances that make it impracticable to complete the requirements for a unit of study or course may include:
Special Circumstances do not include:
Where the application is submitted for some but not all subjects for the applicable time period covered in your application, your personal statement and supporting documentation must clearly state why you were unable to study the subjects covered by this application but you are able to study the subjects not covered by this application.
What is acceptable supporting documentation?
The documentation you provide in support of proving that special circumstances affected your study must come from at least one independent source or authority, dated and signed, that clearly:
For example, supporting documentation may include:
An application for refund must be made, in writing:
NOTE: A lack of knowledge or understanding of requirements for applying for a refund is not a valid reason for applying outside of these timeframes, and applications outside these dates may not be considered.
Who to contact for help?
You may wish to approach the Student Hub for advice and help to prepare your application or request for review.
Melbourne Polytechnic considers an application within 15 working days of receipt. Melbourne Polytechnic will notify you of its decision and the reasons for making the decision within 28 days of receipt.
Melbourne Polytechnic will also advise you of your right for a review of the decision if you are dissatisfied with the outcome. The time limit for applying for a review of a decision is 28 days from the day you first received notice of the decision. You are taken to have received notice of the decision one day after the date on the notice of decision and the 28 days timeframe begins on this day.
Review of a decision by Melbourne Polytechnic
The time limit for applying for a reconsideration of a decision is 28 days from the day the applicant first received notice of the decision from Melbourne Polytechnic. You must state the reasons why you are applying for a reconsideration of a decision.
You will receive acknowledgement of the request for a reconsideration and Melbourne Polytechnic will write to you within 28 days of receiving your request to reconsider your application advising of the outcome.