Melbourne Polytechnic Online Service Standards
Melbourne Polytechnic is committed to providing a quality learning experience for students studying courses that are delivered either fully or partially online and adheres to the following online service standards.
Melbourne Polytechnic will provide the following support to students studying any aspect of their course online.
Student Support Services
Student Entry Requirements and Induction - VET and Foundation
Melbourne Polytechnic conducts a comprehensive Pre-Training Review including Language, Literacy & Numeracy assessment for all prospective VET and Foundation students to determine whether a course is suitable and appropriate for the students’ individual needs. In addition, a student’s capability to study online will also be determined via the Pre-training Review.
Prospective VET and Foundation students will be required to answer some questions on the Pre-training review form. A discussion based on the answers will then take place which will assist Melbourne Polytechnic staff in ascertaining:
Student Entry Requirements and Induction - HE
Melbourne Polytechnic conducts a comprehensive Selection Interview/Audition for all prospective HE students to determine whether the course is suitable and appropriate for the student’s individual needs.
The interview for prospective HE students will include an assessment of the prospective student’s:
Learning management system (LMS) technology requirements
Melbourne Polytechnic uses a learning management system (LMS) known as Moodle for online course delivery. The minimum recommended information technology requirements to enable optimal access to Moodle is a device:
Web-based content is available on hand held devices including mobile phones and tablets. An introductory module and FAQs about MP Online can be accessed when you first log in to Moodle.
Please note: Higher Education students must be able to access Moodle in order to submit assessments and access learning resources.
Melbourne Polytechnic ensures learning materials are presented in a variety of formats to optimise the learning experience, including:
Melbourne Polytechnic aims to meets to meet Level AA success criteria of W3C Web Content Accessibility Guidelines (WCAG) 2.0 by ensuring that our online learning materials are presented in a manner that is perceivable, operable, understandable and robust.
Melbourne Polytechnic provides an online learning experience that is engaging and interactive. As you progress through your course, ongoing feedback will be provided via:
We will monitor your participation and ensure that you continue to progress through your course. We will check to see how you are going within two weeks of your start date and contact you by email, or phone if it looks like you need some help.
Please note: VET students who have not participated within four weeks of the module start date will be deemed to have stopped studying and may be withdrawn from the course.
Mode and Method of Assessment
Forms of assessment will vary per course, but may include a combination of the following:
VET and Foundation:
· demonstration of practical competency
· essays/reports/reflective journals/case studies
· tests / exams
· performances /recordings
In VET programs a minimum of two forms of assessment will be used for each unit of competency or subject.
Where students are asked to demonstrate competency in practical skills, video technology may be used.
All trainers, assessors, teachers and lecturers delivering online courses at Melbourne Polytechnic have undertaken internal professional development in online delivery which includes participation in staff reference groups who meet and share ideas for improvement.