Find a form related to refunds and re-credits, finding a qualification or statement of attainment, making a complaint or giving feedback, and more.
For detailed instructions on updating your personal details please see the Updating Your Personal Information page.
Special Circumstances are events that are considered beyond your control, make their full impact on or after the census date and make it impracticable for you to complete the requirements of the unit/units.
An application form and supporting documentation must be submitted. Please view How to Apply for Re-Credit of FEE HELP Debt Under Special Circumstances for more information
Application for refunds must be made on official Application for Refund of Fees Form
Please note: If you wish to withdraw from units and request a refund of your tuition fees you must first gain sign off from your teaching department for your withdrawal.
Please contact the Student Hub on 9269 1314 or complete a Student Request Form for assistance with this process.
Complete the Student Request Form if you have a question or request related to your qualification.
Use the Student Request Form to order your Statement of Attainment, Statement of Results or Confirmation of Enrolment.