Certificate IV in Community Services


From January 2019, this course will be offered free of tuition fees for eligible students under the Victorian government's Free TAFE for Priority Courses program, designed to reduce the financial barrier for students wanting to train in courses that lead to jobs in demand from Victorian employers. If you're eligible, the State Government will cover the full cost of your tuition fees for this course, saving you thousands of dollars. Other fees, such as materials and amenities, may still apply. Enquire here or call 9269 8400 to check your eligibility for this offer.

Committed to challenging social injustice? Want to make a difference in the lives of vulnerable and disadvantaged people? Melbourne Polytechnic’s Certificate IV in Community Services provides entry-level skills and knowledge for the community sector.

Gain practical skills and experience

Combining theory and practice, this course offers a comprehensive introduction to work in the community sector. It is highly regarded among community services agencies and includes a fully supervised placement.

Many Melbourne Polytechnic students gain work in this broad sector through their placements.

The Certificate IV in Community Services qualifies you to work in diverse areas including social housing, family violence prevention, residential services, youth work and outreach services.

Benefit from quality teaching and a developmental approach

The Certificate IV in Community Services is a life-changing experience for many. Delivered by qualified staff with wide-ranging community sector experience, our approach focuses on human development throughout life, with expert teaching that is current and highly relevant.

We also have a wide range of student services that can make studying with us a little easier.

Recognition of Prior Learning (RPL)

You can seek RPL where your work or qualifications of an advanced and related nature have been undertaken. Academic Credit is granted on a case-by-case basis, according to our Academic Credit policy and associated procedures. Applications for Academic Credit will be assessed by relevant Melbourne Polytechnic academics and where appropriate, industry experts.

For further information regarding upcoming information/interview session dates and times please click here.

Local Students






Health and Community
03 9269 8400


Full-time: 9 months

Class Schedule: *

Mon - 9am-4pm
Tue - 9am-4pm
Wed - 9am-4pm

*Classes run across these days and times. Detailed timetable information is available from an Education and Course Advisor

Modes of Delivery

Simulated work environment, Work placements, Classroom


From January 2019, this course is offered at $0 tuition for eligible students under the Victorian State Government's Free TAFE for Priority Courses program. Note you may still have to pay other fees, such as materials and amenities. Enquire here or call 9269 8400 to check your eligibility for this offer.


Enquire now to find out if you are eligible for government funding and other forms of help paying for fees. The student tuition fees as published are correct at time of publication and subject to change given individual circumstances at enrolment. All enrolments excluding RPL/RCC and Higher Education incur an annual Amenities fee with a maximum cap of $250

Find out more on fees and charges

Assessment Methods

Various forms of assessment may be used including on-the-job demonstration of skills and knowledge, written pieces, and classroom activities.


Work books and class materials are supplied. Cost to be advised at information sessions

Entrance Requirements

  • you will need to have the literacy skills appropriate for the demands of the training and the workplace
  • applicants must demonstrate that a commitment to social justice, human rights and attitudes to provide clients with services that uphold their rights, promote equality, dignity and respect
  • no interview is required and applications will be assessed to deem suitability for the course
  • a clear Police Check and Working with Children Check will be required for placements
  • students are required to complete 70 hours of work placement.

Pathways to further study

You may be eligible to apply for further studies in community services, including community housing work, disability work, and protective services work. On completion, graduates can apply for entry into our CHC52015 Diploma of Community Services.

Career Pathways

You may find work as
  • case worker
  • community services worker
  • family support worker
  • domestic violence worker
  • early intervention homelessness worker
  • welfare support worker

Enrolment Intake

  • February
  • July

Units Of Study

The hours displayed are nominal, actual classroom hours delivered may differ. Please contact the department for the latest student contact hours information.

Code Subjects Hours
CHCADV001 Facilitate the interests and rights of clients 100
CHCAOD001 Work in an alcohol and other drugs context 80
CHCCCS004 Assess co-existing needs 80
CHCCCS009 Facilitate responsible behaviour 40
CHCCDE003 Work within a community development framework 65
CHCCOM002 Use communication to build relationships 55
CHCDIV001 Work with diverse people 40
CHCLEG001 Work legally and ethically 55
CHCMHS001 Work with people with mental health issues 80
CHCPRP001 Develop and maintain networks and collaborative partnerships 80
CHCPRT001 Identify and respond to children and young people at risk 40
CHCPRT009 Provide primary residential care 90
CHCPRT010 Wk with child/ren and young people with complex trauma and attachment issues and needs 75

Related Downloads

Students may be eligible for Victorian and Commonwealth Government funding.