3 years full time / 6 years part time
The global hospitality industry needs managers with strong practical skills, hands-on experience and strategic management capability. In Australia alone, the industry has grown rapidly in the past five years, fuelled by the country’s growing ‘foodie’ culture, rising popularity in hospitality business ownership and a skyrocketing population. Australia’s hospitality sector employs almost 1 million people and continues to grow. Consumer needs are becoming more complex and hospitality businesses need qualified and skilled hospitality staff to meet customer expectations. Whether you would like to work for an established accommodation or food services provider, or wish to start your own hospitality business, Melbourne Polytechnic’s Bachelor of Hospitality Management is designed to teach you the skills you need to take the lead in this booming industry.
Melbourne Polytechnic’s Bachelor of Hospitality Management will equip you with the skills and qualifications to take on a leadership role in a range of hospitality sectors. You will gain hands-on experience in restaurant management and operations by training in real-life restaurant and bar environments, including our commercial kitchens that have been used on MasterChef and The Great Australian Bake-Off. Our onsite commercial working restaurant, St Georges, as well as our fully-equipped training bar and conference facilities will provide you with the practical experience needed to succeed in this industry. You will use industry-relevant software programs, learn the latest trends in hospitality and business and run live events in collaboration with our industry partners. We have arranged partnerships with many local industry partners to secure work-integrated learning placements, including small and medium-sized businesses and community organisations. As a Melbourne Polytechnic student, you will be fully supported and guided by our experienced lecturers. We have student exchange agreements with a number of international institutions, offering domestic Melbourne Polytechnic students the chance to study in another country for six months.
Graduates will be qualified for an array of rewarding management positions in restaurants, hotels, theme parks, resort clubs, cruise lines, and event planning. You might find employment in a wide range of front-line management professions such as food and beverage, reservations, functions, sales and marketing, or cellar door and winery related operations.
Course delivery continues at Melbourne Polytechnic during the challenges of the coronavirus (COVID-19) situation the world is facing right now. Our top priority remains the health, safety and well-being of our community.
This program has responded to the COVID-19 restrictions by modifying its delivery to a blended model supporting remote learning. For the immediate term, we’ve changed the way our students attend class, with all lectures, tutorials and seminars moved online.
A collaborative learning environment is created through the requirement of students to attend synchronous online sessions at the normal class times. These sessions are run through Moodle, our learning management system, and conferencing software (e.g. Zoom or Teams). This includes assessment wherever possible.
Alternative arrangements are being made for activities which must be conducted on-campus.
Classes run across mornings and afternoons Monday to Friday.
Throughout the degree you will be assessed through a combination of examinations, assignments, tests (written and practical), group and individual reports and projects, essays, practical tasks, literature reviews, journals, presentations, interviews, case studies, self-reflections and class participation.
Credit points are a basic measure of student workload. All subjects are given a credit point value. Most subjects at Melbourne Polytechnic are 12 credit points. A normal full-time annual workload is 96 credit points. The academic year is divided into two main semesters; full-time students usually enrol in 48 credit points each semester, part-time students usually enrol in 24 credit points each semester or less.
|BHM102||FOUNDATIONS OF INFORMATION TECHNOLOGY||Core||The purpose of this subject is to introduce the field of information and communication technology (ICT) and its role within a business context. This includes how information technology (IT) supports business productivity with database systems and software applications, as well as the common terms and concepts. This subject also introduces global IT work solutions and considers the implications of these in reshaping various organisations||1|
|BHM103||MARKETING PRINCIPLES||Core||This subject develops students understanding of marketing and the skills needed to conduct basic marketing activities. The philosophy and concepts of marketing used in business and organisational settings are explained and students will use these, as well as develop the skills, to design and implement a basic marketing campaign. Students will develop their marketing knowledge and skills by identifying, analysing and discussing the application of marketing concepts and theory in a range of businesses within various of local and international industry contexts.||1|
|BHM104||EFFECTIVE BUSINESS ENQUIRY AND COMMUNICATION||Core||This subject provides an introduction to the principles of academic and business enquiry. Students will undertake an investigative process commonly used in undergraduate business studies. This subject includes the development of academic and literacy skills needed to undertake higher education studies with an emphasis on investigations, literacy and presenting information.||1|
|BHM105||ACCOUNTING FOR MANAGERS||Core||This subject introduces students to the concepts of accounting and management decision making; and provides accounting and decision‐making skills to apply in a business context. Students will develop knowledge of business analysis, financial planning, performance management and costing principles so as to make effective management decisions.||1|
|BHM107||FOUNDATIONS OF BUSINESS||Core||This subject provides an introduction to the key management concepts and core business practices. It covers the major functional areas of business, including management, marketing, accounting, finance, economics, and information technology of today’s competitive business world. In addition, it introduces other important concepts such as ethics and social responsibility, forms of ownership, small business and entrepreneurship, and international business, as well as, latest trends in economy, social networking, competition in the global marketplace, and the green movement.||1|
|BHM108||Food and Beverage Operations||Core||The purpose of this subject is to introduce the knowledge and skills required to manage food and beverage operations within a commercial environment. Students will observe, participate and compare restaurant operations and service; and demonstrate management knowledge in a food and beverage context. It also provides a theoretical and practical framework for the management and administration of food and beverage operations.||1|
|BHM101||INTRODUCTION TO THE HOSPITALITY INDUSTRY||Core||This subject provides students with an overview of the hospitality industry in terms of the diverse hospitality sectors and their business structures and management functions, which range from sole trader businesses to complex, multifaceted hospitality businesses. Students will be introduced to the ethical, social and cultural aspects of the hospitality industry and gain an overview of relevant government and private sector local and national hospitality related agencies. Students will examine contemporary hospitality and emerging trends industry issues and future challenges.||1||1|
|BHM106||Accommodation Management||Core||The purpose of this subject is to provide an overview of the accommodation industry and to focus on the planning, implementation, management, review and other requirements of the reservations, front office and housekeeping operations. Students will analyse skills and knowledge of front office operations and use industry standard management information systems.||1||2|
|BHM201||Management Fundamentals||Core||This subject introduces students to the concepts, principles and theories of contemporary management practice. Students will gain an overarching appreciation of the discipline of management which students will develop in greater depth as they proceed through the course. Students will also apply these management principles in activities designed to help them develop their management style and practice by exploring different ways of managing within a range of organisational types.||2|
|BHM204||HOSPITALITY LAW||Core||The purpose of this subject is to provide students with an overview of the legal system: the courts, parliament and government; specific aspects of the law and the specialised language of law. The subject explains the legal and contractual environments of business and examines the bodies that regulate the hospitality industry. Students will analyse legal aspects of hospitality case studies and apply concepts of business law to a range of hospitality business scenarios.||2|
|BHM205||PEOPLE AND CULTURE||Core||This subject will provide the student with knowledge of the theory, application and practice of human resource management. The purpose of this subject is to provide a theoretical foundation for understanding human resource management and its application to businesses in the student’s field of study. The subject focuses on the acquisition of knowledge of human resource planning, job analysis and design, recruitment and selection.||2|
|BHM206||FINANCIAL MANAGEMENT||Core||This subject explores best practice approaches to the use of corporate funds and resources in achieving long term corporate goals, considering social and ethical factors. This includes the application and analysis of tools to determine and manage investment projects and strategies.||2|
|BHM203||Event Management||Core||This subject aims to develop students understanding of the operational and management elements of events management and to extend this knowledge of event operations through the application of event management concepts and theory in context. Students will stage and manage an event for a nominated industry partner and apply research methodologies to its planning, marketing, management and evaluation. Local, major and hallmark events will be used to provide a broad perspective of event operational issues and challenges.||2||1|
|BHM202||FOOD AND BEVERAGE MANAGEMENT||Core||This subject extends students knowledge of and skills relating to the concepts, principles and theories of management in contemporary, commercial food and beverage operations. Students will observe, analyse and apply information and management systems in a range of food and beverage operations. Students will apply understanding of information management systems to the design of a management strategy for a small to medium size food and beverage operation.||2||2|
|BHM303||CAPSTONE PROJECT 1||Core||The capstone subjects bring together all students learning and experiences from across the course to develop their ability to practice as professionals and to utilise their professional judgement. The capstone subjects are structured to either undertake or simulate real world professional experiences. The subjects are problem based and require students to identify, choose and employ the relevant knowledge and skills from amongst those they have developed over the course to explore, address and resolve a given professional situation. This capstone subject is one of two subjects delivered in third year. This is the first subject of the capstone experience providing them with planning, scoping and problem defining experience of real-world or simulated projects.||3|
|BHM304||HOSPITALITY ECONOMICS||Core||The purpose of this subject is to provide students with an introduction to economic theory: macro-economic and micro-economic theory and their application to the hospitality industry at the local, national and international level. The subject provides the knowledge to competently read and analyse academic economic commentaries of relevance to the hospitality industry. Students will explain how markets work efficiently and analyse a current issue of national or international interest affecting the hospitality industry.||3|
|BHM306||CAPSTONE EXPERIENCE 2||Core||The capstone subjects are structured to either undertake or simulate real world professional experiences. The subjects are problem based and require students to identify, choose and employ the relevant knowledge and skills from amongst those they have developed over the course to explore, address and resolve a given professional situation. Students may undertake work on an industry project or similar. This capstone subject is the second of two capstone subjects delivered in third year. The project from the first capstone project will be completed in this second capstone project.||3|
|BHM312||DESTINATION MARKETING - ELECTIVE||Elective||This subject provides students with the fundamentals of the marketing of tourism destinations at various levels including global, national, state, regional and local levels. Topics such as target marketing and destination positioning, aspects of destination experience, and sustainable tourism destination will be taught. Additional topics covered in this subject include the promotion of destination, destination image, destination choice, destination competitiveness, the role of Destination Marketing Organisations (DMOs), and the role of business partnerships to add value to the marketing of destinations.||3|
|BHM302||REVENUE MANAGEMENT||Core||This subject provides students with an understanding and overview of revenue management in the hospitality and tourism industry. Students will understand the role and function of the revenue manager, the key executive responsible for managing the pricing and supply policies in hotels, airlines and ground transport firms within the hospitality and tourism industry. Topics covered include complex concepts such as demand forecasting and yield management, and strategies and tactics used by the hospitality industry with regard to revenue management. Students will be taught how to critically review key roles and approaches to revenue management to optimise revenue management practices in both local and global contexts.||3||1|
|BHM310||SUSTAINABLE PROCUREMENT IN HOSPITALITY - ELECTIVE||Elective||This subject provides students with the general principles of procurement and the benefits of including the concept of sustainability in procurement decisions in hospitality businesses.||3||1|
|BHM313||International Culinary Culture||Elective||This subject analyses the cultural influences of food styles and service requirements to gain a critical insight into the evolution, development and management of international cuisines and service expectations. The subject makes a comparative analysis of cuisines and investigates major influences on cuisine development.||3||1|
|BHM301||HOSPITALITY RESEARCH||Core||The purpose of this subject is to provide an introduction to research methodologies as applied to the hospitality industry, examining generic research and analysis skills used in qualitative and quantitative research processes, including the identification, collection, analysis and reporting of secondary and primary data. Students will work in small teams and use statistical measures and tests, market trend analysis and qualitative analysis methodologies to report on aspects and trends in industry of their choice.||3||2|
|BHM305||EMERGING TRENDS IN HOSPITALITY||Core||This subject examines contemporary issues and the forecasting of future trends which may impact upon the hospitality industry. Topics covered include globalisation of businesses, changing consumer demographics, emerging consumer trends, threats of terrorism and natural disasters, social media and technological innovations, and labour issues. The understanding of these dynamic changes will allow students to recognise the most significant issues affecting the profitability of hospitality businesses. This subject equips students with the knowledge to effectively respond to emerging trends to remain relevant to today's consumers||3||2|
|BHM311||SERVICES MARKETING - ELECTIVE||Elective||This subject will provide students with in depth understanding of the theory and practice of services marketing. The impact of technology, changing customer requirements and expectations and globalisation are all examined. Students will apply understanding of the elements of services marketing theory to produce a services marketing strategy for a nominated organisation in a business.||3||2|
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Fees displayed are effective for new applications received on or after 1 November 2021. Tuition fees do not include textbooks, course materials or overseas student health insurance and visa fees.
After initial deposit, international students are able to pay tuition fees in installments, four times per year.
The fees for those ineligible for a government-funded enrolment.
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Amenities must be paid each academic year you are enrolled.
When you are studying higher education courses you may qualify for FEE-HELP payments for part or all of your tuition fees. FEE-HELP loans do not cover materials costs.
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Applicants with recent secondary education (within the past two years)
Successful completion of Year 12 VCE or equivalent with no specified minimum ATAR score and a study score of at least 20 in any English.
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Successful completion of a VET diploma.
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A complete or incomplete higher education qualification.
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Relevant industry or life experience.
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Applicants for this course will need to have met the academic requirements. Meeting the minimum admission criteria does not guarantee entry into this course. Past academic performance may be considered.
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