Personalised for LOCAL students.
Local student means; you are an Australian citizen or permanent resident, a New Zealand citizen or a permanent humanitarian visa holder.
Personalised for INTERNATIONAL students.
International student means; you are not an Australian citizen or permanent resident, a New Zealand citizen or a permanent humanitarian visa holder.

Diploma of Community Services

Free TAFE Code: CHC52015 CRICOS: 094459J

Overview

Campus
Campus
Duration

2 years full time / 2.5 years part time

Duration

2 years

Next Intake

February, April, July

Next Intake

February, April, July

Important information for July 2023 intake:

Diploma of Community Services CHC52015 is currently in transition to a new course. For the July 2023 commencement, you will be enrolled in units that are deemed equivalent and can be transferred into the latest qualification as part of the transition plan. The duration of the new course will be 24 months.

Make a career of fighting social disadvantage

The community services industry is one of the largest industry areas in Australia. Close to 1.7 million people were employed in this industry, which is projected to increase to over 1.9 million by 2023. This is an industry where passionate people with the right skills are always in demand. Melbourne Polytechnic’s Diploma of Community Services CHC52015 graduates learn the skills to make tangible differences in the lives of vulnerable and disadvantaged people.

Build on your existing skills with a Diploma of Community Services CHC52015

Melbourne Polytechnic’s Diploma of Community Services CHC52015 takes your existing qualifications and skills in community services and builds on them to advance your career. This qualification is highly regarded in the sector and offers flexible placements, with the option of arranging a placement in your current workplace. Our on-site community services facilities are fully equipped to help you develop real-world skills. You might also have the opportunity to work on initiatives with our community partners. Delivered by qualified staff with wide-ranging community sector experience, including former Melbourne Polytechnic students that now work in the field, our approach focuses on human development throughout life. Our teachers know the industry well and are keen to pass on their practical knowledge to see you succeed.

Take your career to another level

This course will prepare you to work in a broad range of community services roles in direct practice or team leadership. Areas of employment may include case management, family violence support, child protection, refugee and general migrant settlement, and housing support. You'll be qualified to work as a child welfare officer, social housing coordinator, community services case manager or in a related role. Once you have successfully completed the Diploma of Community Services CHC52015, we might advise you to apply to tertiary institutions offering courses in social work and community development.

Career Pathways

Where will the Diploma of Community Services CHC52015 take me?

On completion, you’ll be qualified to work as a Child Welfare Officer, Social Housing Coordinator, Community Services Case Manager or related role.

  • Community Services Case Manager
  • Community Worker
  • Case Support Worker
  • Child Welfare Officer

Study Pathways

Once you have successfully completed the Diploma of Community Services CHC52015, we encourage you to apply to tertiary institutions offering courses in the areas of social work and community development.

Social Services Jobs Guarantee

A community care volunteer delivering prescription medicine to a patient at their house. She is standing outside the door and passing it to the patient who is standing inside the house.

Our Diploma of Community Services CHC52015 is part of the Victorian Government's Social Services Jobs Guarantee

The Victorian Government is guaranteeing employment for students who graduate from the Diploma of Community Services CHC52015 between 1 September 2022 and 31 August 2024.

find out more

Course Details

Delivery methods

You must undertake 400 hours of practical work placement. Due to COVID-19 delivery will be blended (consisting of virtual classrooms via Zoom, online and some practical classes on campus).

  • Practical work placement
  • Skills development activities in simulated work environments

How you will study

Each course has a dedicated learning method that is designed to let you thrive in your studies.

On-campus / Virtual classroom

A blend of both face-to-face and virtual learning with scheduled classes taking place on-campus and in virtual classrooms. Visit the How You'll Study page for more information.

Class Schedule

Preston (Feb): Tuesday to Thursday. Times will vary from full days 9am – 4pm to half days 9am-12pm OR 1pm – 4pm.

Preston (July): Tuesday to Friday. Times will vary from full days 9am – 4pm to half days 9am-12pm OR 1pm – 4pm.

Assessment Methods

Various forms of assessment may be used including demonstration of skills and knowledge in simulated workplaces, written pieces, classroom activities, presentations, projects and practical work placement.

Units of Study

The hours displayed are nominal, actual classroom hours delivered may differ. Please contact us for the latest student contact hours information.

Code Subject Elective Hours
CHCADV005 Provide systems advocacy services Elective 90
CHCCCS004 Assess co-existing needs Elective 80
CHCCCS007 Develop and implement service programs Core 100
CHCCOM003 Develop workplace communication strategies Core 100
CHCCSL001 Establish and confirm the counselling relationship Elective 100
CHCCSM005 Develop, facilitate and review all aspects of case management Elective 75
CHCDEV001 Confirm client developmental status Elective 60
CHCDEV002 Analyse impacts of sociological factors on clients in community work and services Core 100
CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety Elective 25
CHCDIV003 Manage and promote diversity Core 80
CHCLEG003 Manage legal and ethical compliance Core 80
CHCMGT005 Facilitate workplace debriefing and support processes Core 120
CHCMHS007 Work effectively in trauma informed care Core 40
CHCPRP001 Develop and maintain networks and collaborative partnerships Elective 80
CHCPRP003 Reflect on and improve own professional practice Core 120
HLTWHS004 Manage work health and safety Core 40

Fees & Costs

Tuition Fees
Free TAFE Government subsidised fee Non-subsidised fee
Tuition fee $0 $10250 $18150
Maximum annual amenities $250 $250 $250
Total payable $250 $10500 $18400
Per year $19600
Per semester $9800

The student tuition fees as published are subject to change given individual circumstances at enrolment.

Displayed course fees are indicative only. There are many variables that impact the total amount of your full course costs including qualification for government subsidies, concessions or recognition of prior learning. Tuition fees do not include the cost of student amenities or material costs.

This training is delivered with Victorian and Commonwealth Government funding. Contact us to find out if you’re eligible for a Government subsidy.

Melbourne Polytechnic offers a range of payment options to help you pay your tuition fees, so you can get on with your studies.

Fees displayed are effective for new applications received on or after 1 November 2021. Tuition fees do not include textbooks, course materials or overseas student health insurance and visa fees.

After initial deposit, international students are able to pay tuition fees in installments, four times per year.

For more detailed information please read the International Student Fees.

Materials

Lists of required materials, books and timetables will be provided at course induction or class enrolment by the teaching department.

Fees explained

The State Government’s Free TAFE for Priority Courses initiative covers the cost of tuition (excluding Amenities Fees and Materials Fees) for students who are eligible for government subsidised training and enrol into one of the Priority listed course.

Free TAFE is available to eligible students for one course enrolment in a lifetime.

Free TAFE places are limited. Please call 1300 635 276 and we can advise you whether Free TAFE places are still available.

Free TAFE for Priority Courses initiative covers the cost of tuition fees for students who are eligible. Materials and amenities may still apply.

The Free TAFE for Priority Courses initiative will pay your tuition fees for only one course. Once you have commenced in a tuition-free priority course, you are not eligible for further tuition-free places again, even if you do not finish your first tuition-free priority course.

Check your eligibility

The fees for those ineligible for a government-funded enrolment. 

Check your eligibility here.

The cost of tuition for those eligible for government funding.

Check your eligibility here.

Additional expenses

The Student Services and Amenities Fee is charged at forty cents (40 cents) per student contact hour and is capped over a twelve (12) month period, effective from the enrolment date, to:

  • $250 for full fee-paying students; and
  • $175 for concession-paying students studying Certificate I, II, III, or IV.

Amenities fees are used to improve non-academic services including libraries, counselling services, student support, and recreational activities.

Lists of required materials, books and timetables will be provided at course induction or class enrolment by the teaching department.
Lists of required materials, books and timetables will be provided at course induction or class enrolment by the teaching department.
Studying is a huge deal to me. It got me where I am now. Studying gave me a path to go somewhere in my life.
Akolda Bil
Community Services Graduate, Outstanding Student of the Year 2019 Award Winner
Student sitting and smiling in front of purple background

Requirements

Prior to enrolment, applicants must meet the following entry requirements for this course:

  • You must have already received three doses of the COVID-19 vaccine (or have an exemption) to be able to work and undertake placement in a healthcare setting. See coronavirus.vic.gov.au for recommended vaccination doses.
  • minimum age of 18 years
  • Attend a course information session
  • Attend a course interview session.
  • Undertake the required language, literacy and numeracy assessment
  • A Working With Children’s Check
  • A clear Police Check

Prior to attending an interview for the CHC52015 Diploma of Community Services, please access and read the following documents from the Australian Community Workers Association:

  • Code of Ethics
  • Australian Community Work Practice Guidelines

Complying with the Australian Community Workers Association (ACWA) accredited course requirements, students will undertake a minimum of 400 hours supervised fieldwork placement during their 23 months of training.

Typically students will undertake 200 hours of placement at the end of their first year and 200 hours at the end of their second year, totaling 400 hours.

Melbourne Polytechnic has a placement co-ordinator who sources placement for students, liaises with industry organisations, and arranges workplace visits and assessments.

Academic: Australian Year 12 equivalency
English: Academic IELTS 5.5 with no individual band below 5.0, Pearson PTE Academic 42 overall with no individual communicative skill below 36, or Melbourne Polytechnic recognised equivalency.
English language ability equivalent to IELTS 5.5 (Academic) level.

Prior to enrolment, applicants must meet the following entry requirements for this course:

  • Minimum age of 18 years
  • A working With children’s check
  • A clear international police check
  • Attend a course interview session

You must have already received three doses of the COVID-19 vaccine (or have an exemption) to be able to work and undertake placement in a healthcare setting. See www.coronavirus.vic.gov.au for recommended vaccination doses

Prior to attending an interview for the CHC52015 Diploma of Community Services, please access and read the following documents from the Australian Community Workers Association:
  • Code of Ethics
  • Australian Community Work Practice Guidelines

Complying with the Australian Community Workers Association (ACWA) accredited course requirements, students will undertake a minimum of 400 hours supervised fieldwork placement during their 23 months of training.

Typically students will undertake 200 hours of placement at the end of their first year and 200 hours at the end of their second year, totaling 400 hours.

Melbourne Polytechnic has a placement co-ordinator who sources placement for students, liaises with industry organisations, and arranges workplace visits and assessments.

Next Steps

We're really excited for you to join the Melbourne Polytechnic community and we look forward to supporting you on your education journey.

The first step to enrolling is to attend a course information session.

Following attendance at a course information session, you will be invited to attend a selection interview.

After the selection interview, successful applicants will be provided with a Letter of Offer for their course. The letter will include information for completing the enrolment process.

It is a mandatory government requirement for all prospective students to complete an online literacy and numeracy assessment. Once you are ready to enrol, you will be invited to attend our Skills and Job Centre, or come to campus to complete your enrolment in person.

For Diplomas and Advanced Diplomas, you may be eligible for a VET Student Loan. Read more about them here.

If you need assistance with your application and the next steps, you can contact one of our Education and Course Advisors on 1300 635 276 or follow a step-by-step guide to enrolling for vocational education local students.

When we receive your application, the International Office will be in contact with you shortly to discuss your application and provide you additional instructions.

If you'd like to speak to one of our International Office staff directly, call 1300 635 276

Following attendance at a course information session, you will be invited to attend a selection interview.

When we receive your application, the International Office will be in contact with you shortly to discuss your application and provide you additional instructions.

If you'd like to speak to one of our International Office staff directly, call 1300 635 276

Following attendance at a course information session, you will be invited to attend a selection interview.

Community Services courses at MP

Certificate IV in Alcohol and Other Drugs CHC43215
Human Services - Full Time - Preston
Free Tafe Human Services - Full Time - Preston
If you work in, or would like to work in a community based organisation, withdrawal service, residential rehabilitation or an outreach service, our Certificate IV in Alcohol and Other Drugs CHC43215 is the course for you. The program offers excellent teaching in these areas and successful completion will see you with a qualification in the field, paving the way for further study in Community Services and Health and Education and career options.
Certificate IV in Child, Youth and Family Intervention CHC40313
Human Services - Full Time - Workplace and Industry
Free Tafe Human Services - Full Time - Workplace and Industry
If you have a calling for care, consider our Certificate IV in Child, Youth and Family Intervention CHC40313. A course designed for those who work in youth and family intervention, including practice specialisations in residential and out of home care, family support and early intervention.
Certificate IV in Child, Youth and Family Intervention (Partial) - Trauma Informed Practice CHC40313
Human Services - Full Time - Workplace and Industry
Human Services - Full Time - Workplace and Industry
If you are working in the Residential and Out of Home Care Sector this is the minimum qualification you require.
Certificate IV in Community Services CHC42015
Human Services - Full Time - Preston
Free Tafe Human Services - Full Time - Preston
Committed to challenging social injustice? Want to make a difference in the lives of vulnerable and disadvantaged people? Our Certificate IV in Community Services CHC42015 provides entry-level skills and knowledge for the community sector.
Certificate IV in Mental Health CHC43315
Human Services - Full Time, Part Time - Preston
Free Tafe Human Services - Full Time, Part Time - Preston
Would you like to make a difference in improving the mental health of others? Our Certificate IV in Mental Health CHC43315 focuses on recovery-orientated models and offers you many career opportunities in this rewarding field.

Recognising Organisations

Nationally Recognised Training

Nationally Recognised Training This course is government accredited and has national recognition.

You are currently looking at information for local students

Local student means; you are an Australian citizen or permanent resident, a New Zealand citizen or a permanent humanitarian visa holder.