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Local student means; you are an Australian citizen or permanent resident, a New Zealand citizen or a permanent humanitarian visa holder.
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International student means; you are not an Australian citizen or permanent resident, a New Zealand citizen or a permanent humanitarian visa holder.

Course in Telehealth Administration skill set

Code: HLTSS00043

Sorry, this course is not available for international students.

If you are a local student you may be eligible.

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11 weeks part time

Next Intake


This Telehealth Admisnistration skill set will give you the knowledge and skills to work in telehealth in the health or community services sector. You will learn how to work with health professionals and other service providers to help clients to access services using telehealth.

Some of the skills you will learn in the training include:

  • how to use and maintain telehealth technology
  • the importance of client confidentiality
  • telehealth policies, procedures, protocols and ethics
  • working respectfully with people from diverse social and cultural groups.

This skill set is for individuals who coordinate and support the provision of Telehealth services in health or community services organisations.

Career Pathways

Where will the Telehealth Administration skill set HLTSS00043 take me?

The Telehealth Administration skill set provides a set of skills to coordinate and support the provision of Telehealth services Medical Administration Skills to assist in Allied Health businesses.
  • Telehealth Administrator
  • Telehealth Coordinator

Study Pathways

Completion of this skill set will give you credit towards some courses in the Health and Community Services Training Packages such as our Certificate IV in Disability CHC43115 and Certificate IV in Allied Health Assistance HLT43015.

Course Details

Delivery methods

This skill set is delivered online.

Assessment Methods

Observation, written activities and project.

Units of Study

The hours displayed are nominal, actual classroom hours delivered may differ. Please contact us for the latest student contact hours information.

Code Subject Elective Hours
CHCDIV001 Work with diverse people Core 40
CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety Core 25
HLTADM001 Administer and coordinate Telehealth services Core 50
HLTADM002 Manage Telehealth technology Core 60

Fees & Costs

Tuition Fees
Government subsidised fee Non-subsidised fee
Tuition fee $750 $2100
Maximum annual amenities $250 $250
Total payable $1000 $2350

The student tuition fees as published are subject to change given individual circumstances at enrolment.

Displayed course fees are indicative only. There are many variables that impact the total amount of your full course costs including qualification for government subsidies, concessions or recognition of prior learning. Tuition fees do not include the cost of student amenities or material costs.

This training is delivered with Victorian and Commonwealth Government funding. Contact us to find out if you’re eligible for a Government subsidy.

Melbourne Polytechnic offers a range of payment options to help you pay your tuition fees, so you can get on with your studies.


You should have a minimum level of literacy and numeracy skills equivalent to the Australian Core Skills Framework (ACSF) Level 3. You will undertake a pre-training review and a literacy and numeracy assessment.

This course is delivered remotely and is preparing you to set up Telehealth consultations. A good level of digital literacy is essential. This means you must have access to a computer and the internet.

Next Steps

We're really excited for you to join the Melbourne Polytechnic community and we look forward to supporting you on your education journey.

The first step to enrolling is completing the application short form from the Apply Now page.

You'll then receive a link to complete a few more personal details.

It is a mandatory government requirement for all prospective students to complete an online literacy and numeracy assessment.

Once you are ready to enrol, you will be invited to attend our Skills and Job Centre, or come to campus to complete your enrolment in person.

For certificate-level courses, you can pay by weekly or fortnightly direct debit using our Tuition Payment Plan. Read more about Tuition Payments Plans here.

If you need assistance with your application and the next steps, you can contact one of our Education and Course Advisors on 1300 635 276 or follow a step-by-step guide to enrolling for vocational education local students.

Recognising Organisations

Nationally Recognised Training

Nationally Recognised Training This course is government accredited and has national recognition.

You are currently looking at information for local students

Local student means; you are an Australian citizen or permanent resident, a New Zealand citizen or a permanent humanitarian visa holder.