Jobs@Melbourne Polytechnic

Student Acquisition Officer

Position Number: 2364
Applications Close: 09 Aug 2017

Ongoing position available

Full-Time (38 hours per week)

About the Role

We are very excited to announce that Melbourne Polytechnic is seeking to appoint an experienced and innovative individual to fill the position of Student Acquisition Officer.

Your primary objective will be to:

  • Guide students through their education and career journey by providing excellence in customer service and to act as an ambassador of Melbourne Polytechnic brand and products.

About You:

The successful applicant will possess the following:

Key Selection Criteria:

  • Minimum of Australian Year 12 (or equivalent) level or above and demonstrated minimum 3 years' experience in a customer service environment.
  •  Ability to work independently, meet deadlines and analyse work flows to ensure processing of tasks is achieved.
  •  Excellent communication skills together with the ability to engage with students with specific needs and those from culturally diverse groups.  Proven experience to clearly understand customer needs and articulate Institute processes.
  •  Demonstrated ability, commitment and enthusiasm for the provision of high level customer service experience together with a strong outcome driven focus.

For a full list of the Key Selection Criteria please refer to the position description.

Salary

The salary will be in the range of $43,895 - $48,505 (PACCT 2.1 – 2.4) per annum plus superannuation.

Tenure

Ongoing position available

Full- Time 38 hours per week

HOW TO APPLY

Please download a copy of the Position Description below. Read the Position Description carefully before beginning your application.

Your application must include the following:

  • Current resume
  • A separate document addressing the Key Selection Criteria as outlined in the position description

You can submit your application by email to ua.ud1542284517e.cin1542284517hcety1542284517lopen1542284517ruobl1542284517em@sb1542284517oj1542284517.  Make sure you include the job title and the job reference number in your covering email.

PLEASE NOTE: To download the forms below you will need Adobe Acrobat 9.0 Pro. If you are experiencing any difficulties in submitting your application, please contact the People & Culture Department on 03 9269 1266.

Australian Aboriginal and Torres Strait Islanders are encouraged to apply for positions with Melbourne Polytechnic.

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