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Coronavirus Information (COVID-19)

Click here for check-in information

1 Critical Information

Melbourne Polytechnic takes the coronavirus (COVID-19) pandemic seriously and is committed to the health and wellbeing of our community. We have implemented robust health and safety measures on-campus, in line with government directives.

There are four important steps to remember to keep each other COVIDSafe:

  • S – Stay at home if you have symptoms and get tested
  • A – At arrival complete the check-in
  • F – Follow health and safety measures
  • E – Everyone has a role to play

If you have a confirmed medical diagnosis of COVID-19 or are deemed a ‘close contact’ of someone confirmed to have COVID-19, do not come to campus.

Contact the Melbourne Polytechnic coronavirus hotline on:

To support the wellbeing of everyone on campus, Melbourne Polytechnic’s measures include an increased level of cleaning, following physical distancing guidelines and good hygiene practices, as well as implementing a check-in process.

Our approach has been developed with advice from government and relevant authorities, and are in unison with the Victorian TAFE sector.

Everyone has a role to play in keeping each other COVIDSafe.

Where can I find updates on how Melbourne Polytechnic is addressing COVID-19?

The staff portal, student portal and Melbourne Polytechnic website has up-to-date information on how Melbourne Polytechnic is addressing COVID-19.

All formal communication to students and staff from the institute will be sent to your official Melbourne Polytechnic email address. Please check your emails on a regular basis to stay informed.

2.2 Requirements for coming on to campus

Anyone coming to campus must be:

  • Well and not presenting cold- or flu-like symptoms (e.g. fever; chills; cough; sore throat; runny nose; loss of sense of smell or taste; shortness of breath)
  • Not knowingly been in contact with a person diagnosed with COVID-19, until they have been medically cleared

People who are in a high-risk group as outlined by the Chief Health Officer should stay home wherever possible, as they are more susceptible to severe symptoms if they were to contract COVID-19. High-risk groups include people:

  • Aged 70 years and over
  • With chronic medical conditions
  • With compromised immune systems

2.3 Confirmed medical diagnosis of COVID-19 or 'close contact'

If you have a confirmed medical diagnosis of COVID-19 or are deemed a ‘close contact’ of someone confirmed to have COVID-19, do not come to campus.

Contact the Melbourne Polytechnic coronavirus hotline by calling 03 9269 1113 to let Melbourne Polytechnic know.

If someone at Melbourne Polytechnic contracts COVID-19, we will be notified by the Department of Health and Human Services (DHHS) and told the required actions to take, and whether the DHHS needs to do contact tracing.

If you are diagnosed with COVID-19, do not come to campus and let us know by calling the Melbourne Polytechnic Coronavirus Hotline on 03 9269 1113.

Students should also contact their teacher. Staff should also contact their manager.

If a student is absent due to illness, the normal absentee process applies.

Please discuss your individual circumstances with your line manager and People & Culture.

Find out information on the enrolment centres by calling Student Connect on 03 9269 8400.

2.4 Attending campus induction

Before your first day on campus, you will need to undertake an attending campus induction and declaration form via Moodle or the Melbourne Polytechnic website. You will receive an email with information on how to access the induction.

This is a one-off requirement that explains the health and safety measures on campus and acknowledges you understand them and will abide by them.

If you have already completed the induction, you do not need to complete it again.

2.5 Ways to check in on campus

Everyone coming on to a Melbourne Polytechnic campus is required to check in each day to comply with Victorian Government regulations.

There are several different ways you can check in.

Scan a QR code

At entrances to buildings, cafes and other spaces on campus, you’ll find posters displayed with the QR code for that campus. You’ll need a camera on your smartphone or another compatible device to scan the QR code and then follow the check-in process.

There are unique QR codes for each campus, so you’ll need to follow this process at each campus if you are moving between campuses on any one day.

Download the Service Victoria app

Visit and follow the instructions to download the app.

Open the Service Victoria app and scan the QR code or manually enter the unique ‘location code’ displayed on the QR code posters at each campus. There is a different location code for each campus. You’ll need to follow this process at each campus if you are moving between campuses on any one day.

Manual check in

No phone or compatible device? No worries. From Monday 3 May, if you are unable to use the QR code or Service Victoria app for any reason, you can check in manually at our information centres and libraries. Click the links below for locations and opening hours.

Information Centres

When our information centres and libraries are closed, outside of business hours Monday to Friday, on the weekend, and during term holidays, you can manually check in at the Security Office at each campus.

The information and data you provide via our check in process will not be released to the public or shared with any third party except the Victorian Department of Health and Human Services, who will use it to contact people who may have been exposed to coronavirus (COVID-19).

The “attending campus induction” on Moodle explains the health and safety measures in place, and expectations of staff and students while on campus. Staff and students need to complete the module before their first attendance at campus. This is a one-off requirement.

The “daily check-in” must be completed by everyone coming onto a Melbourne Polytechnic Campus each day. The check-in is used for contact tracing purposes. Check-in must occur at each campus visited on any one day.

No. You can check-in by scanning the QR code displayed on the posters. There is a unique code for each campus.

There are instructions for how to download the Service Victoria app directly to your device on each of the posters.

Follow these instructions and complete your check-in by entering the unique location code displayed on the poster and inputting other requested information.



No. As advised by the Department of Education and Training, temperature checking is not required as other robust measures are in place.

2.6 Cleaning

An increased level of cleaning is occurring on all our campuses, including:

  • Increased frequency of cleaning in high traffic areas such as building entrances, hallways, lifts, stairwells, bathrooms and libraries
  • Increased focus on cleaning frequently touched surfaces, including tables, benches, handles, switches, railings, taps, toilets, and sinks
  • Use of hospital grade cleaner and sanitiser
  • Cleaning staff are required to wear gloves and follow all necessary hand hygiene and OH&S protocols

Cleaning is conducted in accordance with the government’s COVID-19 cleaning guidelines (Australian Government Department of Health’s Environmental cleaning and disinfection principles for COVID-19).

2.7 Physical distancing

In line with government advice, physical distancing is required in communal and public areas across campus, such as lunchrooms, offices and the Student Hub. The number of people permitted in these areas at any one time (density limits) is clearly signed.

Physical distancing measures implemented in these areas include:

  • Keeping 1.5 metres distance between people wherever possible
  • Avoiding crowds and large student gatherings
  • Avoiding gatherings in small enclosed spaces
  • Non-contact greetings (no handshakes or hugs)

The more space between you and others, the harder it is for the virus to spread.

It may not always be possible to maintain physical distance in teaching spaces such as classrooms.  While it is recommended if possible, physical distancing is not a requirement within classrooms. Where physical distancing cannot be maintained, additional precautions should be considered including increased hygiene practices.

2.8 Hygiene

Everyone – even when well – can help slow the spread of COVID-19.

Hygiene measures you need to follow are:

  • Wash your hands often with soap and water
  • Use alcohol-based hand sanitisers when you cannot use soap and water
  • Sanitise your hands before entering the classroom
  • Cover your coughs and sneezes with a tissue or your elbow
  • Avoid touching your eyes, nose and mouth
  • Use cashless payment options

Signage is up around campus to encourage good hygiene practices. Bathrooms are stocked with the requirements for good hand hygiene, and hand sanitiser is available in many building entrances and high-traffic areas.

2.9 Face masks

The measures regarding face masks at Melbourne Polytechnic align with the government's guidelines. Visit the DHHS website for the latest information on face mask requirements in Victoria.

There is an expectation that everyone coming onto campus will bring their own face mask. If something happens to your face mask during your time on campus, please go to the check-in desk on campus for assistance.

2.10 Campus facilities and services

As a temporary measure for hygiene precautions, we have stopped accepting cash at all campus service points.

Please be aware that some facilities are providing remote services or operating at reduced hours.

For up-to-date information on whether facilities are open and their opening hours, visit the Melbourne Polytechnic sites:


When open, libraries are cleaned three times daily. Additional cleaning has been implemented to focus on high-traffic areas and frequently touched surfaces, and we are now using hospital grade cleaner and sanitiser.

Yes. If you need to access any buildings that may be locked, contact the relevant campus security and request access. When you leave the building, we ask that you contact the relevant campus security again to let them know that you have left the building.  

The International Office at our Preston campus is open for face-to-face service. Students can also contact the International Office via email ( and telephone (03 9269 1666).

2.11 Melbourne Polytechnic travel

Melbourne Polytechnic has put on hold all international and non-essential domestic travel for Institute business until further notice.​​