Diploma of Community Services


Take your commitment to solving social disadvantage further. Our Diploma of Community Services will give you the right skills to make tangible differences in the lives of vulnerable and disadvantaged people.


Open up your community sector career options

This course will prepare you to work in a broad range of community services roles in direct practice or team leadership.

Areas of employment may include case management, family violence support, child protection, refugee and general migrant settlement and housing support.

Build on your existing skills

The Diploma of Community Services is highly regarded in the sector and offers flexibility in placements (the option of arranging a placement in your current workplaces).

Delivered by qualified staff with wide ranging community sector experience, including former Community Services students now in the field, our approach focuses on human development throughout life.

Industry connections and resources

Our teachers know the industry well and come with years of experience. They’re keen to pass on their practical knowledge to see you succeed. We offer you excellent modern facilities including excellent resources at our campus libraries.

Employment outcomes

You’ll be qualified to work as a Child Welfare Officer, Social Housing Coordinator, Community Services Case Manager or related role.


You will be assessed in the classroom and the workplace. Assessments include demonstration of tasks/techniques, group activities, in class activities, written work, work based projects, group presentations, and research projects.

Recognition of Prior Learning (RPL)

You can seek RPL where your work or qualifications of an advanced and related nature have been undertaken. Academic Credit is granted on a case-by-case basis, according to our Academic Credit policy and associated procedures. Applications for Academic Credit will be assessed by relevant Melbourne Polytechnic academics and where appropriate, industry experts.


For additional information on the Diploma of Community Services, please contact an Education and Careers Advisor (ECA), on 03 9269 8400, or send an email.

Local Students






Health and Community
03 9269 8400


Full-time: 2 years
400 hours of placement after the completion of classroom based training, meaning Year 1 x 200 hours, then Year 2 x 200 hours

Part-time: available

Class Schedule: *

Tue - AM and PM
Wed - AM and PM
Thu - AM and PM
Fri - AM and PM

*Classes run across these days and times. Detailed timetable information is available from an Education and Career Advisor

Modes of Delivery

Workplace, Classroom



The student tuition fees as published are correct at time of publication and subject to change given individual circumstances at enrolment. All enrolments excluding RPL/RCC and Higher Education incur an Amenities fee with a maximum cap of $250

Find out more on fees and charges

Assessment Methods

You will be assessed in the classroom and the workplace. Assessments include demonstration of tasks/techniques, group activities, in class activities, written work, work based projects, group presentations, and research projects.


Work books and class materials are supplied. Costs to be advised at information sessions.

Entrance Requirements

  • you are expected to have the literacy skills appropriate for the demands of the training and the workplace
  • applicants must demonstrate that a commitment to social justice, human rights and attitudes to provide clients with services that uphold their rights, promote equality, dignity and respect
  • no interview is required, and applications will be assessed to deem suitability for the course
  • you will also need a clear Police Check and a Working with Children Check, for placements

Pathways to further study

Once you have successfully completed the Diploma of Community Services, we encourage you to apply to tertiary institutions offering courses in the areas of Social Work and Community Development

Career Pathways

The Diploma of Community Services is the minimum qualification required to work in the Department of Human Services Victoria

Enrolment Intake

  • February
  • July

Units Of Study

The Units of Study listed below have been approved for VET FEE-HELP. You may be required to undertake additional Units of Study in order to obtain the qualification. You will need to determine your particular combination of Units of Study with the department.

The hours displayed are nominal, actual classroom hours delivered may differ. Please contact the department for the latest student contact hours information.

Code Subjects Hours
CHCADV005 Provide systems advocacy services 90
CHCCCS004 Assess co-existing needs 80
CHCCCS007 Develop and implement service programs 100
CHCCDE011 Implement community development strategies 70
CHCCOM003 Develop workplace communication strategies 100
CHCCSL001 Establish and confirm the counselling relationship 100
CHCCSM005 Develop, facilitate and review all aspects of case management 75
CHCDIV003 Manage and promote diversity 80
CHCLEG003 Manage legal and ethical compliance 80
CHCMGT005 Facilitate workplace debriefing and support processes 120
CHCPRP003 Reflect on and improve own professional practice 120
CHCPRT001 Identify and respond to children and young people at risk 40
CHCYTH004 Respond to critical situations 100
HLTWHS004 Manage work health and safety 40

Related Downloads

Students may be eligible for Victorian and Commonwealth Government funding.