Short Courses

OPERA (Hotel Management Computer System) Operations

Melbourne Polytechnic's OPERA (Hotel Management Computer System) Operations program will provide participants with the skills and knowledge to operate the accommodation reservation system, OPERA. This system is utilised by a number of major hotels, motels, guest houses, caravan parks and lodges in Victoria.

Course Code: SHS054

Fees: $175.00

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Topics include:

  • prepare for guest arrivals and departure
  • welcome and register guests
  • prepare front office records
  • monitor financial transactions
  • record and update reservations
  • advise others on reservations details

Course Cancellation or Postponement

Courses with low enrolments may be cancelled or delayed. You will be notified of this 48 hours prior to course commencement.

Download Enrolment Form