Short Courses

Office Skills

Melbourne Polytechnic's whizz-bang short course in Office Skills will help participants become familiar with and confident in the modern office environment.

Course Code: SBE274

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Topics include:

  • telephone skills
  • handling challenging customers
  • document presentation; report writing
  • mail and file management
  • purchase orders, delivery dockets, invoices and credit notes
  • statements, cheques, receipts and correcting irregularities within documents
  • petty cash.


All training notes included.

This course can be offered as consultancy.

For any additional information, please contact a Melbourne Polytechnic Education and Career Advisor (ECA), on 03 9269 8400 or 03 9269 8615, or by email.

Course Cancellation or Postponement

Courses with low enrolments may be cancelled or delayed. You will be notified of this 48 hours prior to course commencement.

Download Enrolment Form