Jobs@Melbourne Polytechnic

Test Centre Manager (IELTS/Pearsons)

Position Number: 2408
Applications Close: 25 Sep 2017

Fixed Term Contract position (12 months)

Friendly working environment

Full-time (38 hours per week)

About the Role:

We are very excited to announce that Melbourne Polytechnic is seeking to appoint an experienced, innovative and qualified individual to fill the position of Test Centre Manager (IELTS/Pearsons).

Your primary objectives will be to:

  • Oversee the strategic development and operational delivery of the International English Language Testing System (IELTS) and Pearson Test of English (PTE) at the Melbourne Polytechnic Testing Centres.
  • Play a key role in positioning Melbourne Polytechnic’s Test Centres as the centres of choice in Victoria. This is done through promotional activities with appropriate referral partners and through a customer service excellence model.

About You:

The successful applicant will possess the following:

Key Selection Criteria:

  • Relevant Degree and post graduate qualification and extensive experience in a role demonstrating strong administrative and customer service skills in a fast paced, high volume environment.
  • Demonstrated experience managing an IELTS and/or Pearson test centre with multiple test environments.
  • Demonstrated experience in collaborating with colleagues in a customer service environment including the ability to contribute positively and function effectively as a team member.


The salary will be in the range of $86,837 - $94,595 (PACCT 8.1 - 8.4) per annum plus superannuation.


Fixed Term Contract position (12 months), Full- Time 38 hours per week


Please download a copy of the Position Description below. Read the Position Description carefully before beginning your application.

Your application must include the following:

  • Current resume
  • A separate document addressing Key Selection Criteria as outlined in the position description

You can submit your application by email to ua.ud1563547261e.cin1563547261hcety1563547261lopen1563547261ruobl1563547261em@sb1563547261oj1563547261.  Make sure you include the job title and the job reference number in your covering email.

PLEASE NOTE: To download the forms below you will need Adobe Acrobat 9.0 Pro. If you are experiencing any difficulties in submitting your application, please contact the People & Culture Department on 03 9269 1266.

Australian Aboriginal and Torres Strait Islanders are encouraged to apply for positions with Melbourne Polytechnic.

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