Certificate III in Individual Support


From January 2019, this course will be offered free of tuition fees for eligible students under the Victorian government's Free TAFE for Priority Courses program, designed to reduce the financial barrier for students wanting to train in courses that lead to jobs in demand from Victorian employers. If you're eligible, the State Government will cover the full cost of your tuition fees for this course, saving you thousands of dollars. Other fees, such as materials and amenities, may still apply. Enquire here or call 9269 8400 to check your eligibility for this offer.

The Certificate III in Individual Support is a nationally recognised qualification that will give you the practical skills and knowledge to work within the Aged Care sector, to provide a professional level of dignified and meaningful life.

Benefit from quality teaching

We will provide you with quality training in Individual Support across the Ageing and Aged Care sector with a program delivered by experienced staff. You will have use of a fully equipped practical room at Preston campus, a state-of-the-art simulation room at Greensborough campus, as well as a supervised industry placement.

Maximise job opportunities

With this Individual Support qualification, you will be confident and well prepared to work effectively with people in a wide range of settings. Your career options include working in residential aged care and for local government agencies.

Working with industry leaders

We work with industry leaders in Individual Support across aged care service provision to secure high quality practical placements. Our practical placement program is supported by a range of organisations.

Work placement

120 hours practical placement (4 weeks)

Recognition of Prior Learning (RPL)

You can seek RPL where your work or qualifications of an advanced and related nature have been undertaken. Academic Credit is granted on a case-by-case basis, according to our Academic Credit policy and associated procedures. Applications for Academic Credit will be assessed by relevant Melbourne Polytechnic academics and where appropriate, industry experts.

Local Students






Health and Community
03 9269 8400


Full-time: 6 months
On campus
160 hours practical placement (4 weeks)

Class Schedule: *

Tuesday-Thursday - 9am-4pm

*Classes run across these days and times. Detailed timetable information is available from an Education and Course Advisor

Modes of Delivery

Simulated work environment, Work placements, Classroom


From January 2019, this course is offered at $0 tuition for eligible students under the Victorian State Government's Free TAFE for Priority Courses program. Note you may still have to pay other fees, such as materials and amenities. Enquire here or call 9269 8400 to check your eligibility for this offer.


Enquire now to find out if you are eligible for government funding and other forms of help paying for fees. The student tuition fees as published are correct at time of publication and subject to change given individual circumstances at enrolment. All enrolments excluding RPL/RCC and Higher Education incur an annual Amenities fee with a maximum cap of $250

Find out more on fees and charges

Assessment Methods

Assessment for each competency will be through a combination of on-the-job (practicum) and off-the-job tasks. Off-the-job assessment is a combination of class exercises, assignments and practical demonstrations. 120 hours practical work placement.


Lists of required materials, books and timetables will be provided at course induction or class enrolment by the teaching department

Entrance Requirements

  • a positive attitude towards older people, an ability to communicate effectively with a wide range of people and an interest in the aged care sector are necessary for entrance into this course
  • attendance at an interview is also required (to book online use the Apply Now page, then Make A Booking button or contact the Department of Health and Community directly)
  • all applicants must be 18 or over
  • please note a satisfactory Police Check is mandatory for placements
  • you will need adequate language, literacy and numeracy (LLN) skills appropriate for the demands of this course

Pathways to further study

Participants successfully completing this course may pathway to a course in Disability studies or Community Services.

Career Pathways

You will be qualified to work in an aged care facility or in the Home and Community Care Sector.

Enrolment Intake

  • February
  • July

Units Of Study

The hours displayed are nominal, actual classroom hours delivered may differ. Please contact the department for the latest student contact hours information.

Code Subjects Hours
CHCAGE001 Facilitate the empowerment of older people 50
CHCAGE005 Provide support to people living with dementia 65
CHCCCS011 Meet personal support needs 60
CHCCCS015 Provide individualised support 30
CHCCCS023 Support independence and wellbeing 80
CHCCCS025 Support relationships with carers and families 70
CHCCOM005 Communicate and work in health or community services 30
CHCDIV001 Work with diverse people 40
CHCHCS001 Provide home and community support services 50
CHCLEG001 Work legally and ethically 55
CHCPAL001 Deliver care services using a palliative approach 60
HLTAAP001 Recognise healthy body systems 70
HLTWHS002 Follow safe work practices for direct client care 25

Related Downloads

Students may be eligible for Victorian and Commonwealth Government funding.