Certificate III in Community Services



From January 2019, this course will be offered free of tuition fees for eligible students under the Victorian government's Free TAFE for Priority Courses program, designed to reduce the financial barrier for students wanting to train in courses that lead to jobs in demand from Victorian employers. If you're eligible, the State Government will cover the full cost of your tuition fees for this course, saving you thousands of dollars. Other fees, such as materials and amenities, may still apply. Enquire here or call 9269 8400 to check your eligibility for this offer.

Our Certificate III in Community Services is the recognised foundation course for the community services sector, and provides you an entrance into the industry even if you have no prior work experience.

Get your start in the Community Services sector

This qualification reflects the role of entry level community services workers who support individuals through the provision of person-centred services. Work may include day-to-day support of individuals in community settings or support the implementation of specific community-based programs.

At this level, work takes place under the direction of others and supervision may be direct or indirect. Work may take place in a range of community services organisations.

Achieve your dream while completing school

We offer the Certificate III in Community Services as part of the VET in Schools (VETiS) program.

Get credit towards further studies in community services

The program offers credit towards further studies in community services and specialist community services areas, such as:

  • alcohol and other drugs
  • mental health
  • disability services

Work placement

You will have the opportunity to learn about the broad community services sector, with up to 80 hours of workplace experience in a community services organisation.

Employment outcomes

You may find work in:

  • community-based organisations
  • residential services
  • youth work
  • outreach services

Gain skills and knowledge in:

  • working with children and young people at risk
  • communication skills with clients and co-workers
  • working within legal and ethical frameworks
  • referring to other community services professionals
  • working with culturally diverse clients and co-workers
  • occupational health and safety
  • clients with alcohol and/or other drugs issues
  • homelessness
  • planning and conducting group activities
  • mental health issues

The Certificate III also provides a pathway if you have have completed Community Services Vocational Pathways programs at Certificate II level.

Local Students






Health and Community
03 9269 8400


Part-time: 6 months

Class Schedule: *

Wed - PM

*Classes run across these days and times. Detailed timetable information is available from an Education and Course Advisor

Modes of Delivery

Workplace, Classroom


Find out more on fees and charges

Assessment Methods

A variety of assessment methods will be used, including case studies, presentations, group activities and role plays


All materials are provided.

Entrance Requirements

Prospective students are expected to have the literacy skills appropriate for both the demands of the training and the workplace. Applicants must be 19 years of age at the commencement of the course.

Pathways to further study

Once you succesfully complete the Certificate III, you may apply for entry into our CHC42015 Certificate IV in Community Services, CHC43115 Certificate IV in Disability, CHC43315 Certificate IV in Mental Health and/or CHC43215 Certificate IV in Alcohol and Other Drugs

Career Pathways

Successful completion of the course, may open employment opportunities, as:
  • case worker
  • community services worker
  • family support worker
  • domestic violence worker
  • early intervention homelessness worker
  • welfare support worker

Enrolment Intake

  • July

Units Of Study

The hours displayed are nominal, actual classroom hours delivered may differ. Please contact the department for the latest student contact hours information.

Code Subjects Hours
BSBINM301 Organise workplace information 30
BSBWOR202 Organise and complete daily work activities 20
BSBWOR301 Organise personal work priorities and development 30
CHCADV001 Facilitate the interests and rights of clients 100
CHCADV002 Provide advocacy and representation services 80
CHCCCS016 Respond to client needs 60
CHCCOM001 Provide first point of contact 35
CHCCOM005 Communicate and work in health or community services 30
CHCDIV001 Work with diverse people 40
CHCPRP003 Reflect on and improve own professional practice 120
HLTWHS001 Participate in workplace health and safety 20
HLTWHS002 Follow safe work practices for direct client care 25
HLTWHS006 Manage personal stressors in the work environment 25

Students may be eligible for Victorian and Commonwealth Government funding.