Refunds, transfers, cancellations and enquiries on results (remarks) are carried out at the IELTS Preston Office.
There is no IELTS office at the Collingwood campus.
If you cancel or transfer within 5 weeks prior to the test date, you will not receive a refund. You must also make a new booking and pay its test fee.
Free cancellations can be made five weeks and more prior to the test date. To apply, complete a Request for Refund/Test Date Transfer Form and if your score changes you will be refunded your test fee (minus a cancellation fee ) by cheque to your postal address.
If you wish to transfer to another test date you must complete a Request for Refund/Test Date Transfer Form. An administration fee may apply.
If you require a remark of your test results you need to complete a Enquiry on Results Form within 4 weeks of obtaining results. Your original test report form must be attached to this application. The remark fee is $176.00and takes an average of 4-6 weeks for the results to be remarked and resupplied.
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Last Modified: January 27, 2016