Certificate IV in Information Technology

Commence your information technology career, with Melbourne Polytechnic to guide you through your training. You will learn crucial key elements of the Information Technology industry.

The Certificate IV in Information Technology is an entry-level course and is designed to lead into the Diploma of Information Technology. The course offers key vendor certification training that includes Cisco IT Essentials, Cisco Certified Network Associate (CCNA) and Microsoft Technology Associate (MTA). Classes are delivered with a hands-on, practical approach to learning.

Work in the information technology industry

This qualification provides the skills and knowledge for an individual to be competent in a wide range of general information and communications technology (ICT) skills and to support small to medium enterprises (SMEs) that require broader rather than more specialised ICT support.

Information and Communication Technology (ICT) is a dynamic and diverse industry that provides exciting and challenging career opportunities across a broad range of sectors including healthcare, finance, telecommunications, education, manufacturing and government. Greater use of technology in most industries means that employees are increasingly required to possess strong skills in using and creating ICT products and services. In Australia, demand for ICT skills and qualifications is expected to increase over the coming years.

The Certificate IV in Information Technology is designed to provide a wide range of knowledge and skills in basic networking, IT support, web development, systems analysis and working safely and ethically in a sustainable work environment.

Build the skills you need to succeed

The course is designed to provide a wide range of knowledge and skills in basic networking, hardware and software support, server administration, virtualisation, web development, Internet of Things (IoT) and working safely and ethically in a sustainable work environment.

Classes are delivered with a hands-on, practical approach to learning. Our teachers focus on your progress throughout the course, providing quality personal attention to ensure that you are supported and encouraged along the way.

Recognition of Prior Learning (RPL)

All students are eligible to apply for Recognition of Prior Learning (RPL), provided they have previous work experience, life experience or have undertaken previous study that they feel is relevant to the course.

VET in Schools (VETiS)

Current Year 12 students may enrol in the Certificate IV in Information Technology (partial completion) as part of a VET in Schools (VETiS) program. On completion of this program, students will have guaranteed entrance to the Diploma of Information Technology. Secondary school careers practitioners and students are advised to contact Melbourne Polytechnic for more information on the VETiS program.


Main intakes are in February and July and supplementary intakes are in April and September.
Please note: limited units are available for supplementary intakes.


For additional information on the Certificate IV in Information Technology, please contact an Education and Careers Advisor (ECA), on 03 9269 8400, or by email.

Local Students






Professional Practice
03 9269 8400


Full-time: 6 months

4 days per week. Additional evening support classes may also be timetabled.

Class Schedule: *

Tue - AM and PM
Wed - AM and PM
Thu - AM and PM
Fri - AM and PM

**Classes run across these days and times. Detailed timetable information is available from an Education and Career Advisor

Modes of Delivery

Blended, Online components, Classroom


Find out more on fees and charges

Entrance Requirements

This direct entry course is open to post-Year 12 students and/or mature aged applicants. It is possible to undertake this course if it is deemed that the applicant has had sufficient relevant vocational experience to enable them to cope with the course. Please contact the Professional Practice Department for more details

Assessment Methods

Units are assessed in a variety of ways including tests, practical exercises, online assessment, case studies, demonstrations, observation or assignments.


Texts will be prescribed by the department. A book list will be supplied enrolment.

Pathways to further study

On completion of this qualification you can progress into the Diploma of Information Technology

Career Pathways

Opportunities exist for graduates to gain employment as a computer technician, or for work in customer support, PC support, systems support, technical support and web development

Enrolment Intake

  • February
  • April
  • July
  • October
  • Midyear

Units Of Study

The hours displayed are nominal, actual classroom hours delivered may differ. Please contact the department for the latest student contact hours information.

Code Subjects Hours
BSBSUS401 Implement and monitor environmentally sustainable work practices 60
BSBWHS304 Participate effectively in WHS communication and consultation processes 30
ICTICT202 Work and communicate effectively in an ICT environment 40
ICTICT203 Operate application software packages 60
ICTICT302 Install and optimise operating system software 20
ICTICT401 Determine and confirm client business requirements 40
ICTICT418 Contribute to copyright, ethics and privacy in an ICT environment 40
ICTICT421 Connect, maintain and configure hardware components 40
ICTNWK401 Install and manage a server 40
ICTNWK404 Install, operate and troubleshoot a small enterprise branch network 60
ICTNWK407 Install and configure client-server applications and services 40
ICTNWK408 Configure a desktop environment 40
ICTNWK419 Identify and use current virtualisation technologies 40
ICTSAS424 Support different operating systems 40
ICTSAS426 Locate and troubleshoot ICT equipment, system and software faults 40
ICTWEB409 Develop cascading style sheets 20
ICTWEB411 Produce basic client-side script for dynamic web pages 40
ICTWEB414 Design simple web page layouts 50
ICTWEB429 Create a markup language document to specification 20
ICTWEB501 Build a dynamic website 60

Students may be eligible for Victorian and Commonwealth Government funding.