Certificate III in Individual Support

The Certificate III in Individual Support is a nationally recognised qualification that will give you the practical skills and knowledge to work with older people and enable them to live dignified and meaningful lives. With Australia's ageing population, aged care is a growth industry in which our high quality, comprehensive programs will set you apart


Benefit from quality teaching

We will provide you with quality training in Individual Support and Aged Care, with programs delivered by excellent staff with many years’ experience in the Health and Aged Care sectors.

Benefit from a fully equipped practical room at our Preston campus, as well as a supervised industry placement.

Maximise job opportunities

Australia’s ageing population makes aged care a growth industry in which our high quality, comprehensive programs will set you apart.

Individual Support students typically gain employment offers during their practical placements and are sought after by industry employers.

With this Individual Support qualification, you will be confident and well prepared to work effectively with people, particularly older people, in a wide range of settings.

Your career options include working:

  • in aged care facilities
  • for local government agencies or in the community
  • as an aged care worker
  • as a Home and Community Care worker

Many of our students move on to further studies in community services areas at Melbourne Polytechnic or in Nursing.

Working with industry leaders

We work with industry leaders in Individual Support and Aged Care service provision to secure high quality practical placements. Our practical placement program has been supported by a range of organisations.

Melbourne Polytechnic’s Individual Support qualification

Apart from increasing your employment options, this industry-respected course qualifies you to work in a wide range of settings with older people and those with disabilities.

Recognition of Prior Learning (RPL)

You can seek RPL where your work or qualifications of an advanced and related nature have been undertaken. Academic Credit is granted on a case-by-case basis, according to our Academic Credit policy and associated procedures. Applications for Academic Credit will be assessed by relevant Melbourne Polytechnic academics and where appropriate, industry experts.


For any additional information on the Certificate III in Individual Support, please contact an Education and Careers Advisor (ECA), on 03 9269 8400, or by email. You can also book online.

Local Students






Health and Community
03 9269 8400


Full-time: 6 months
Traineeships available for employer/industry groups

Part-time: 1 year

Class Schedule: *

Tue - AM and PM
Wed - AM and PM
Thu - AM and PM
Fri - AM and PM

**Classes run across these days and times. Detailed timetable information is available from an Education and Career Advisor


Find out more on fees and charges

Entrance Requirements

A positive attitude towards older people, an ability to communicate effectively with a wide range of people and an interest in the aged care sector are necessary for entrance into this course. Attendance at an interview is also required (to book online, use the Apply Now page, then Make A Booking button or contact the Health and Community Department directly). All applicants must be 18 years plus. Please note a satisfactory Police Check is mandatory for placement.

Assessment Methods

You will be assessed in a variety of ways both in the classroom and in the workplace. Assessments include demonstration of tasks/techniques, group activities, in-class activities, written work, and work-based projects.


You need to supply your own stationery

Pathways to further study

Participants successfully completing this course may apply for entry into the CHC43115 Certificate IV in Disability

Career Pathways

This course provides training for individual support and aged care workers in hostels, nursing homes, group homes and supported accommodation services. This qualification will enable you to gain employment in home and community funded agencies who have frail and younger people with disabilities in their client group, and also in residential aged care settings.

Enrolment Intake

  • February
  • July
  • Midyear

Units Of Study

The hours displayed are nominal, actual classroom hours delivered may differ. Please contact the department for the latest student contact hours information.

Code Subjects Hours
CHCAGE001 Facilitate the empowerment of older people 50
CHCAGE005 Provide support to people living with dementia 65
CHCCCS011 Meet personal support needs 60
CHCCCS015 Provide individualised support 30
CHCCCS023 Support independence and wellbeing 80
CHCCCS025 Support relationships with carers and families 70
CHCCOM005 Communicate and work in health or community services 30
CHCDIV001 Work with diverse people 40
CHCHCS001 Provide home and community support services 50
CHCLEG001 Work legally and ethically 55
HLTAAP001 Recognise healthy body systems 70
HLTHPS006 Assist clients with medication 80
HLTWHS002 Follow safe work practices for direct client care 25

Students may be eligible for Victorian and Commonwealth Government funding.