Certificate III in Health Services Assistance

Our Certificate III in Health Services Assistance is the foundation for your career in the health industry. With this nationally recognised qualification, you'll gain the skills and knowledge to work in hospitals and healthcare settings around Australia.

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Establish your career with an industry preferred qualification

The Certificate III in Health Services Assistance will give you excellent industry recognised experience to work confidently and effectively with people in a range of roles in hospital settings. These include acute care patient support, patient transport support and hospital ward support.

The course has an excellent reputation in the public and private hospital sectors in Melbourne. A high proportion of our students gain employment offers through course placements.

Get the most from quality teaching and facilities

Your learning experience at Melbourne Polytechnic will set you up to work with a fully supervised health sector placement.

Our Health Services Assistance students are taught by enthusiastic, supportive and qualified staff in a fully equipped practical room.

Recognition of Prior Learning (RPL)

You can seek RPL where your work or qualifications of an advanced and related nature have been undertaken. Academic Credit is granted on a case-by-case basis, according to our Academic Credit policy and associated procedures. Applications for Academic Credit will be assessed by relevant Melbourne Polytechnic academics and where appropriate, industry experts.


For any additional information on the Certificate III in Health Services Assistance, please contact an Education and Careers Advisor (ECA), on 03 9269 8400, or by email.

Local Students






Health and Community
03 9269 8400


Full-time: 6 months

Class Schedule: *

Tue - AM and PM
Wed - AM and PM
Thu - AM and PM

**Classes run across these days and times. Detailed timetable information is available from an Education and Career Advisor


Find out more on fees and charges

Entrance Requirements

Applicants will be required to attend a selection interview and sit a literacy test. Students should also have a satisfactory Police Check. The selection criteria for the course include good communication skills, enthusiasm for study and appropriate literacy levels for the job role. Applications are taken for semester 1 and 2 entry. Contact our Education & Career Advisors on 9269 8400.

Assessment Methods

Student progress and performance will be evaluated by competencies demonstrated in the workplace and the classroom. A record of competency will be provided to the student on course completion.


All materials are supplied by the department

Pathways to further study

Graduates may find opportunities to further professional development in more specialist fields.

Career Pathways

Graduates of the course may find work in hospitals or with agencies that supply support staff to healthcare facilities.

Enrolment Intake

  • February
  • July
  • Midyear

Units Of Study

The hours displayed are nominal, actual classroom hours delivered may differ. Please contact the department for the latest student contact hours information.

Code Subjects Hours
BSBFLM312 Contribute to team effectiveness 40
BSBMED301 Interpret and apply medical terminology appropriately 60
BSBWOR301 Organise personal work priorities and development 30
CHCAGE001 Facilitate the empowerment of older people 50
CHCCCS009 Facilitate responsible behaviour 40
CHCCCS010 Maintain a high standard of service 30
CHCCCS026 Transport individuals 20
CHCCOM005 Communicate and work in health or community services 30
CHCDIV001 Work with diverse people 40
CHCMHS001 Work with people with mental health issues 80
HLTAAP001 Recognise healthy body systems 70
HLTFSE001 Follow basic food safety practices 30
HLTHSS003 Perform general cleaning tasks in a clinical setting 20
HLTINF001 Comply with infection prevention and control policies and procedures 25

Students may be eligible for Victorian and Commonwealth Government funding.