Certificate III in Business Administration (Medical)

Channel your passion for administration into the health sector and become a specialist in medical administration with Melbourne Polytechnic’s Certificate III in Business Administration (Medical).


Be job-ready

With our focus on practical learning and industry-connected teachers, you’ll graduate with job-ready skills, including up-to-date skills in the software used in medical practices, PracSoft. You may even find your first job through your course work placement.

Contribute to the smooth running of a medical practice

This entry level program will develop your business skills in the specialised area of medical administration. You’ll learn the practical skills and knowledge required for medical administration in doctors’ clinics, specialists’ rooms and hospitals.

Our qualified and experienced teachers will guide and mentor you in medical administration.

Employment outcomes

You will have the essential skills and knowledge to gain employment in the medical industry in a diverse range of roles, including:

  • medical receptionist
  • ward clerk
  • junior personal assistant
  • receptionist
  • administration assistant


For any additional information on the Certificate III in Business Administration (Medical), please contact a Melbourne Polytechnic Education and Careers Advisor (ECA), on 03 9269 8400, or by email.

Local Students






Business Management and Finance
03 9269 8400


Full-time: 18 weeks
Daytime classes over one semester

Class Schedule: *

Tue - AM and PM
Wed - AM and PM
Thu - AM and PM
Fri - AM and PM

**Classes run across these days and times. Detailed timetable information is available from an Education and Career Advisor

Modes of Delivery



Find out more on fees and charges

Entrance Requirements

There are no mandatory requirements for entry to this course. You are expected to possess the underpinning skills and have an educational level that will enable the achievement of the objectives. You may wish to consider completing the Certificate II in Business to develop these underpinning skills.

Assessment Methods

Assessment will be a combination of tests, practical exercises, case studies, demonstrations, observations, role plays, and assignments.


You will be required to purchase textbooks, with further details available at enrolment. Our trainers will provide additional materials. Students are expected to have access to a computer. Computers are available in our computer labs and library if you do not have a computer at home.

Pathways to further study

Successful completion of this course will enable you to enrol in the Certificate IV in Business and the Diploma of Business

Career Pathways

You will be able to build on the solid fundamentals learned in this program to develop your career in health administration

Enrolment Intake

  • February
  • Midyear

Units Of Study

The hours displayed are nominal, actual classroom hours delivered may differ. Please contact the department for the latest student contact hours information.

Code Subjects Hours
BSBADM303 Produce texts from audio transcription 30
BSBFIA303 Process accounts payable and receivable 30
BSBITU303 Design and produce text documents 90
BSBITU304 Produce spreadsheets 35
BSBITU307 Develop keyboarding speed and accuracy 50
BSBMED301 Interpret and apply medical terminology appropriately 60
BSBMED302 Prepare and process medical accounts 30
BSBMED303 Maintain patient records 20
BSBMED305 Apply the principles of confidentiality, privacy and security within the medical environment 20
BSBMED401 Manage patient recordkeeping system 50
BSBWHS201 Contribute to health and safety of self and others 20
BSBWRT301 Write simple documents 30

Students may be eligible for Victorian and Commonwealth Government funding.